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Refund policy

Updated February 2019

This sets forth the Refund Policy for (“the Site”), © Wendy Palmer, ABN 48 898 123 084.

Wendy Palmer (“I”, “me”) is bound by Australian Consumer Law which guarantees your rights when a product or service fails to meet consumer guarantees.

Because I am offering a downloadable product, I cannot offer a refund if you change your mind, decide you don’t like it, or don’t get around to using it. Nor will I provide a refund if you order the print version but do not allow enough time for delivery.

If you experience problems with the download or other aspect of the trail, please contact me immediately so I can help.